We service Houston, Dallas, Fort Worth, Austin, and San Antonio. Our Commitment to our customers far surpasses any company in the industry. We are A+ Rated by the BBB with the highest customer satisfaction. What makes us successful is our dedication to a world class customer experience. Our Technicians use company vehicles and are given all the necessary tools to be prepared for any installation.

Must have experience running cable — We do not install wireless cameras or equipment!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide install and service support for all alarm, video surveillance, for current and new customer in the service areas
• Install Qolsys, 2GIG, Honeywell, DSC, Smart Thermostats, Smart Doorbell Cameras, Smart Door Locks, CCTV Camera Systems, Alarm.com Cameras
• All installation activity related to electronic security to include but not limited to: effectively communicating and coordinating with customers, security team, cable pulling, mounting devices, system programming and customer training
• Prioritizing, planning and time management
• Interact with customers in a professional manner to cultivate positive customer relationships
• Communicate with the communication center with closeout information pertaining to service calls
• Communicate with management as to needs and actions taken or to be taken to complete projects in a timely manner
• Responsible for handling service calls in compliance with client contractual agreement.
• Complete all necessary paperwork or service system in a timely manner to ensure real time communication is shared with the team.
• Communicate to upper management any service items requested by the customer to ensure it falls in line with the signed service agreement.
• Perform preventative maintenance duties as assigned and complete as required by customer service agreement.
• Safety: Always be aware of your surroundings and the people in the vicinity that can pose threat to technician safety, technician safety is always first
• Travel out of town for projects as needed

Must be able to work Saturdays (2 days off a week) Work 5 Days, off 2 Days.

SKILLS and ABILITIES:

• Firm grasp of mechanical and electrical functions.
• Must be able to diagnose and repair mechanical, electrical, and telecommunication faults.
• Must be able to Hardwire Cameras – If you cannot run wire you will not be selected.
• Aptitude to read, understand and apply knowledge from technical documents
• System programming
• Familiarity with the proper use of volt/ohm meters, circuit toners and Telco/network connector termination tools.
• Familiarity with basic networking theory. Assigning IP addresses, connecting network switches and routers.
• Analytical ability to diagnose basic problems and ability to work with minimum supervision.
• Inspect installation sites and study work orders, building plans, and installation manuals in order to determine materials requirement and efficient installation procedures.
• Must remain up to date with industry licensing and testing requirements.
• Must be proficient in using a PC.
• Must be able to effectively use tools and equipment as provided.
• Must be motivated and a self-starter with the ability to interact with people and the general public

List of tools, software, or other devices used:

• Basic hand tools such as screwdrivers, pliers, wire cutters, wire strippers, wrenches, drill bits and a battery operated drill, flashlight, Volt/Ohm meter, circuit toner, a butt set for Telco troubleshooting.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

The post Entry Level Security Technician appeared first on Allied Home Security.

They will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently. The tasks of the office administrator will include customer service, Scheduling, and Customer Support. The ideal candidate will be competent in prioritizing and working with little supervision. They will be self-motivated and trustworthy. The admin ensures smooth running of our company’s offices and contributes in driving sustainable growth.

Responsibilities

• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Support staff and divide responsibilities to ensure performance
• Manage interview schedule
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Support budgeting and bookkeeping procedures
• Create and update records and databases with personnel, financial and other data
• Track stocks of office supplies and place orders when necessary
• Submit timely reports and prepare presentations/proposals as assigned
• Assist colleagues whenever necessary

Skills

• Proven experience as an office administrator, office assistant or relevant role
• Outstanding communication and interpersonal abilities
• Excellent organizational and leadership skills
• Familiarity with office management procedures and basic accounting principles
• Excellent knowledge of MS Office and office management software (ERP etc.)
• Qualifications in secretarial studies will be an advantage
• High school diploma; experience in office administration or relevant field is preferred.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

The post Office Administrator appeared first on Allied Home Security.

Complete all provided leads in your designated territory in a timely manner. As a sales rep you will meet with the customers at their home and educate them with your expert knowledge. You will be training on everything from sales skills, equipment training, and top-rated customer service skills. We design the security, camera, and automation system in the customer’s home.

Compensation:

• Commission Based
• Monthly bonuses
• Commissions paid next day via direct deposit
• Uncapped commissions
• Training Pay Bonus
• Monthly Production bonus

Company Perks:

• Uncapped monthly bonuses
• Monday company lunch and learn
• Company outings & events
• Next Day Pay-get paid commission after installation

Requirements:

• Excellent Communication Skills
• Valid Driver’s License
• 18 years or older
• Eager to learn
• Pass Background Check
• Work well under pressure

The post Outbound Sales Representative appeared first on Allied Home Security.

An inside sales representative you will be responsible for answering incoming calls with the objective of converting to new customers. An Inside sales representative will determine the needs of each customer and present clear solutions that enhance the security of their home and/or small business. They will also stay engaged with the customer throughout the entire sales process, from the initial contact to the completion of the installation.

There is no cold calling with this job. All leads are provided by company!!

Responsibilities:

• Log all customer info into company CRM and maintain notes through sales process
• Convert company provided leads into customers
• Provide the highest level of customer service on every call
• Meet and exceed monthly sales goals.
• Work Monday thru Friday 8:30-5:30
• Be available to answer calls after hours and weekends

Company Perks:

• Base Pay + Commission + Production Bonus
• Monthly Performance Bonuses
• Quarterly Company Excursions
• Company Paid Monday Lunches
• Benefits – Medical, Vision, Dental
• Paid Vacation & Holidays
• Opportunities for growth within the company

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Hours:

• 8 hour shifts

The post Inbound Sales Representative appeared first on Allied Home Security.